Customer Reviews
Trusted by East Texas Homeowners
Real feedback from Kilgore-area customers on our diagnosis-first, upfront-pricing approach.
TX Master Plumber (TSBPE) · 45-minute emergency response in the Longview–Kilgore corridor
4.9★ Rating
187+ reviews
24/7 Emergency
Answered day & night
Licensed & Insured
TX Master Plumber (TSBPE)
15+ Years
Serving East Texas
Upfront Pricing
Written estimates
Our Reputation
A 4.9-Star Rating, Earned the Slow Way
A 4.9-star rating across 187+ reviews is not an accident. It is what happens when every job starts with an honest diagnosis and a written price, and ends with the work tested and explained before we leave. The sample below reflects the kind of feedback East Texas homeowners, landlords, and property managers leave us.
We have spent 15+ years earning that reputation the slow way — showing up when we say we will, fixing the actual problem instead of the symptom, and never padding an invoice. When a repair is the smarter call than a replacement, we say so, even though the replacement would pay us more.
“Woke up to water under the kitchen sink and they had someone out the same morning. Found the real problem, showed me the price first, and cleaned up after. No surprises on the bill.”
“Our 1950s house finally needed the galvanized pipes gone. They repiped the whole place in two days and patched the drywall. Water pressure is night and day now.”
“Sewer kept backing up every hard rain. They ran a camera, showed me the roots in the clay line, and fixed the exact spot instead of selling me a full replacement. Honest crew.”
“Water heater died on a Sunday. Called the emergency line, they walked me through shutting it off, and had a new one in Monday morning. Fair price for a weekend call.”
“Warm spot on the floor turned out to be a slab leak. They found it without tearing up the whole house and rerouted the line. Explained every step. Highly recommend.”
“Rental turn with a bad disposal and a running toilet. In and out same day, itemized invoice, and they flagged a supply valve that was about to go. Saved me a second trip.”
Note: The testimonials above are representative samples shown for layout. Ask us for a link to our verified Google reviews, or leave your own after we've earned it.
What Homeowners Tell Us
The Four Things Kilgore Customers Mention Most
Across drain calls, water-heater swaps, slab leaks, and midnight burst pipes, the same themes come up again and again.
Upfront, written pricing
The comment we hear most is simple: no surprises on the bill. You get an itemized estimate before we start, and the number on the quote is the number on the invoice.
Fast, honest response
We answer the emergency line 24/7 and target a 45-minute response in the Longview–Kilgore corridor. And if a problem can safely wait until morning, we tell you that too — instead of selling an after-hours call.
Diagnosis before replacement
Homeowners notice when we camera a sewer line or run acoustic leak detection instead of guessing. Fixing the root cause is why we are not back on the same problem a month later.
Clean, licensed work
A TX Master Plumber (TSBPE), insured, and respectful of your home — we protect floors, clean up after ourselves, and walk you through exactly what we did before we leave.
Worked With Us? Tell Your Neighbors.
An honest review helps the next Kilgore or Longview homeowner find a plumber they can trust. When we've earned it, we'd be grateful if you left one — ask any of our technicians for the link, or find Kilgore Pro Plumbing on Google. And if something wasn't right, call us first so we can make it right.
45-minute emergency response in the Longview–Kilgore corridor
Join Our Happy Customers
Talk to a licensed Kilgore plumber now — honest diagnosis and a written price before any work begins.
TX Master Plumber (TSBPE) · Licensed & Insured · 187+ five-star reviews